Bill Lahay

“Heather provided what every buyer or seller wants — a no-pressure, client-centered effort. She lent her expertise about the market, about contract terms, and about the closing details, so I always knew what was going on during the process. When I needed convincing about a reasonable concession to the buyers, she gave me her perspective and advice in a respectful and professional manner, then let me decide. Communication during the entire process was great, with timely phone calls and emails whenever an update or reply was necessary. More than these details, though, Heather set a professional and friendly tone that let everyone involved know she could be trusted to do the right thing. That’s what made the transaction simple and stress-free for me, and I think it made the buyers much more comfortable saying yes.”

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